One of the changes I’ve made in my life is occupation. I’ve stopped working for Starbucks Corp and now currently bartending and serving at a Mexican restaurant, Don Arturo’s and Chili’s. This is my first time working in the restaurant business. Although I have a lot of experience in customer service, it is completely different in the restaurant world and I would like to share my experience so far and let other people know how hard workers servers/bartenders and everyone else on the team that serves you.
To start off, you do not get paid minimum wage unless it’s a slow day and you don’t reach a certain percentage that’s expected you make. So servers rely on those tips because that’s where most of their income comes from. That’s why we hustle!
Customer service is different because every person that walks in most likely does not know what they want. So it’s your job to help provide them a dish that matches their palate. Verses going to Starbucks, most of the time, people know what they want. It’s a quick and easy transaction. At restaurants, it’s full service from the moment they walk through the door.
A lot of people think servers have an easy job taking orders and bringing it out. Noooooo. The whole process of learning the menu, place, and even special items are a big pain in the butt, I can personally say. But it’s a routine you work with and the more you practice, the better and more you’ll remember. There are tons of things that go on “behind the scenes”, especially in the kitchen in between orders.
But I can honestly say, I love it. There are days where it’s a bad shift because it’s slow or I come across a few bad tables. But what helps me is I have a good team behind my back and this job has made me learn more about myself — weaknesses and strong points along with laughing at my own mistakes and having fun with it. I just want to let people know, you never know what is fully going on behind everyone’s smile. So please, if your server is doing and trying their best, acknowledge it and take good care of them!
Questions I often get:
- How do you keep up with to jobs?
Good thing with the two places I work at, they’re neighbors (hehe). I work in the AM at one place then go to the next for PM shifts.
- How do you keep a balance with both places?
Because it’s so convenient, I don’t have to worry about driving. And I set up my availability where I at least get one whole day off and a day where I only work one shift at one place, then have the rest of my day free. Plus most of my shifts, I don’t go in until 11:30/12PM.
- Would you recommend it to others?
Yes and no. It all depends on how well you handle things at fast pace. If you’re looking for good money either full time or on the side, but don’t mind the extra hard work and tight scheduling, go for it. But if you’re more of an 8-4 kind of gal, I wouldn’t recommend it.
- Do you have a personal life with a busy schedule?
Yes I do! It’s hard sometimes, but it’s all about managing time and making time.